What PackRunHQ does at your front desk
Bookings, check-in, kennels, invoices and report cards for independent boarding, daycare and grooming businesses. Everything listed on this page works in the app today.
Not built yet: online card payments, online waivers and text message reminders. They're on the roadmap, and they'll show up in What's new the day they ship.
Everything your pack needs
From the first drop-off to the last pick-up, everything your front desk does, in one place.
No unvaccinated dog in group play
Check-in flags missing or expired Rabies, DHPP and Bordetella the moment a pet walks in, and every override is logged.
Bookings without double-booked runs
Calendar booking with kennel conflict checks, multi-dog stays, confirmation emails and check-in reminders.
Boarding & daycare
A live kennel board, occupancy at a glance and prepaid daycare passes.
Invoices & deposits
Check-out creates the final invoice and applies the deposit. Record cash, e-Transfer and cheque payments.
Report cards with photos
Send pet parents photos, mood and meals at pick-up, by email and in their portal.
Client & pet records
Owners, pets, feeding instructions, medical alerts and vaccine records in one profile.
Grooming & training
Grooming appointments by groomer, plus training programs and sessions.
Reports
Revenue, occupancy and average stay, with exports.
Also included
- Digital intake forms
- Vaccine record uploads
- Retail sales & inventory
- Training programs
- Report exports
How it works
A day at your facility, from the first drop-off to the end-of-month numbers.
Step 1
Check-in in seconds
It's 7am and the lobby is full of dogs. Your front desk sees today's arrivals in one list, with each pet's vaccination status flagged before they walk through the door. Expired shots are caught at check-in, not after.
Step 2
See every kennel at a glance
A live occupancy board shows which runs are taken, open or being cleaned. Assign kennels and spot gaps without walking the building.
Step 3
Check-out writes the invoice
When a dog goes home, PackRunHQ creates the final invoice from your price list and applies any deposit already paid. Record the e-Transfer and the balance updates itself. No retyping stays into a spreadsheet.
Step 4
Know your numbers
Revenue, occupancy and average stay update as you work. See which services are growing and plan staffing around your busiest weeks.
See what changed recently in What's new.